:root {
  --orange: #E8953C;
  --encre: #111827;
  --gris: #6B7280;
  --gris-clair: #F3F4F6;
  --bordure: #E5E7EB;
  --blanc: #FFFFFF;
  --rouge: #B91C1C;
  --vert: #15803D;
}

* { box-sizing: border-box; }

body {
  margin: 0;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Arial, sans-serif;
  background: #FAFAFA;
  color: var(--encre);
  font-size: 14px;
  line-height: 1.5;
}

/* ---------- En-tete ---------- */

.entete {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 14px 28px;
  background: var(--blanc);
  border-bottom: 1px solid var(--bordure);
  position: sticky;
  top: 0;
  z-index: 10;
}

.marque {
  display: flex;
  align-items: center;
  gap: 10px;
  font-size: 17px;
  color: var(--encre);
  text-decoration: none;
  font-weight: 400;
}

.marque strong { font-weight: 700; }

.pastille {
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: var(--orange);
  display: inline-block;
}

.nav { display: flex; gap: 8px; }

/* ---------- Contenu ---------- */

.contenu {
  max-width: 1400px;
  margin: 0 auto;
  padding: 24px 28px 60px;
}

/* ---------- Boutons ---------- */

.bouton {
  display: inline-block;
  padding: 8px 14px;
  border-radius: 6px;
  border: 1px solid var(--bordure);
  background: var(--blanc);
  color: var(--encre);
  text-decoration: none;
  font-size: 13px;
  cursor: pointer;
  font-family: inherit;
  white-space: nowrap;
}

.bouton:hover { background: var(--gris-clair); }

.bouton-primaire {
  background: var(--orange);
  border-color: var(--orange);
  color: var(--blanc);
  font-weight: 600;
}

.bouton-primaire:hover { background: #D9822B; }

.bouton-discret { color: var(--gris); }

.bouton-petit { padding: 5px 10px; font-size: 12px; }

.bouton-danger { color: var(--rouge); border-color: #FCA5A5; }
.bouton-danger:hover { background: #FEF2F2; }

.bouton-large { width: 100%; margin-top: 14px; padding: 11px; }

/* ---------- Alertes ---------- */

.alerte {
  padding: 11px 16px;
  border-radius: 6px;
  margin-bottom: 16px;
  border-left: 3px solid;
}

.alerte-succes { background: #F0FDF4; border-color: var(--vert); color: #14532D; }
.alerte-erreur { background: #FEF2F2; border-color: var(--rouge); color: #7F1D1D; }

/* ---------- Tuiles de statistiques ---------- */

.tuiles {
  display: flex;
  gap: 12px;
  flex-wrap: wrap;
  margin-bottom: 20px;
}

.tuile {
  background: var(--blanc);
  border: 1px solid var(--bordure);
  border-radius: 8px;
  padding: 12px 18px;
  min-width: 110px;
}

.tuile-valeur {
  display: block;
  font-size: 24px;
  font-weight: 700;
  line-height: 1.1;
}

.tuile-libelle {
  display: block;
  font-size: 11px;
  color: var(--gris);
  text-transform: uppercase;
  letter-spacing: 0.4px;
  margin-top: 3px;
}

/* ---------- Barre de filtres ---------- */

.barre-filtres {
  display: flex;
  gap: 8px;
  margin-bottom: 18px;
  flex-wrap: wrap;
}

.barre-filtres input[type="search"] {
  flex: 1;
  min-width: 240px;
}

input, select, textarea {
  padding: 8px 11px;
  border: 1px solid var(--bordure);
  border-radius: 6px;
  font-size: 13px;
  font-family: inherit;
  background: var(--blanc);
  color: var(--encre);
}

input:focus, select:focus, textarea:focus {
  outline: 2px solid rgba(232, 149, 60, 0.4);
  outline-offset: -1px;
  border-color: var(--orange);
}

/* ---------- Tableau ---------- */

.tableau {
  width: 100%;
  border-collapse: collapse;
  background: var(--blanc);
  border: 1px solid var(--bordure);
  border-radius: 8px;
  overflow: hidden;
}

.tableau th {
  text-align: left;
  padding: 11px 14px;
  background: #1F2937;
  color: var(--blanc);
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  font-weight: 600;
}

.tableau td {
  padding: 11px 14px;
  border-top: 1px solid var(--bordure);
  vertical-align: top;
}

.tableau tbody tr:hover { background: #FCFCFC; }

.etiquette {
  display: inline-block;
  padding: 2px 8px;
  background: var(--gris-clair);
  border-radius: 4px;
  font-size: 11px;
  color: var(--gris);
  white-space: nowrap;
}

.secondaire { color: var(--gris); font-size: 12px; }

.note-courte {
  color: var(--gris);
  font-size: 12px;
  margin-top: 3px;
  max-width: 260px;
}

.cellule-email { font-size: 12px; word-break: break-all; max-width: 200px; }
.cellule-email a { color: #2563EB; text-decoration: none; }
.cellule-email a:hover { text-decoration: underline; }

.cellule-actions { white-space: nowrap; }
.cellule-actions .bouton { margin-right: 4px; }

.form-statut, .form-suppression { display: inline; margin: 0; }

.select-statut {
  font-size: 12px;
  padding: 4px 8px;
  border-width: 1.5px;
  font-weight: 600;
  cursor: pointer;
}

/* ---------- Etat vide ---------- */

.vide {
  text-align: center;
  padding: 60px 20px;
  background: var(--blanc);
  border: 1px solid var(--bordure);
  border-radius: 8px;
  color: var(--gris);
}

.vide p { margin-bottom: 16px; }

/* ---------- Connexion ---------- */

.carte-connexion {
  max-width: 380px;
  margin: 80px auto;
  background: var(--blanc);
  padding: 34px;
  border: 1px solid var(--bordure);
  border-radius: 10px;
}

.carte-connexion h1 { margin: 0 0 4px; font-size: 21px; }
.sous-titre { color: var(--gris); margin: 0 0 22px; font-size: 13px; }
.carte-connexion label { display: block; margin-bottom: 6px; font-size: 13px; font-weight: 600; }
.carte-connexion input { width: 100%; }

/* ---------- Formulaire ---------- */

.carte-formulaire {
  background: var(--blanc);
  border: 1px solid var(--bordure);
  border-radius: 10px;
  padding: 26px;
  max-width: 900px;
}

.carte-formulaire h1 { margin: 0 0 22px; font-size: 19px; }

.grille-formulaire {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 16px;
}

.champ { display: flex; flex-direction: column; }
.champ-large { grid-column: 1 / -1; }

.champ label {
  font-size: 12px;
  font-weight: 600;
  margin-bottom: 5px;
  color: #374151;
}

.champ textarea { resize: vertical; }

.actions-formulaire {
  margin-top: 24px;
  padding-top: 18px;
  border-top: 1px solid var(--bordure);
  display: flex;
  gap: 8px;
}

@media (max-width: 720px) {
  .grille-formulaire { grid-template-columns: 1fr; }
  .contenu { padding: 16px; }
  .entete { flex-direction: column; gap: 12px; align-items: stretch; }
  .tableau { display: block; overflow-x: auto; }
}

/* ================= Fil d'Ariane ================= */

.fil-ariane {
  font-size: 12px;
  color: var(--gris);
  margin-bottom: 14px;
}

.fil-ariane a { color: var(--gris); text-decoration: none; }
.fil-ariane a:hover { color: var(--encre); text-decoration: underline; }

/* ================= Bandeau de fiche ================= */

.bandeau {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 16px;
  background: var(--blanc);
  border: 1px solid var(--bordure);
  border-radius: 10px;
  padding: 20px 24px;
  margin-bottom: 18px;
}

.bandeau h1 { margin: 0 0 8px; font-size: 22px; }

.bandeau-meta {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
  font-size: 13px;
  color: var(--gris);
}

.bandeau-meta a { color: #2563EB; text-decoration: none; }
.bandeau-meta a:hover { text-decoration: underline; }

.bandeau-actions { display: flex; gap: 8px; flex-shrink: 0; }

.badge-statut {
  display: inline-block;
  padding: 3px 11px;
  border-radius: 20px;
  color: var(--blanc);
  font-size: 12px;
  font-weight: 600;
}

/* ================= Panneaux ================= */

.panneaux {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(320px, 1fr));
  gap: 14px;
  margin-bottom: 18px;
}

.panneau {
  background: var(--blanc);
  border: 1px solid var(--bordure);
  border-radius: 10px;
  padding: 18px 20px;
}

.panneau h2 {
  margin: 0 0 10px;
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  color: var(--gris);
}

.panneau p { margin: 0 0 6px; }

.panneau-etape { border-left: 3px solid var(--orange); }

.pre-ligne { white-space: pre-line; }

.coordonnees {
  display: grid;
  grid-template-columns: 100px 1fr;
  gap: 8px 12px;
  margin: 0;
}

.coordonnees dt { font-size: 12px; color: var(--gris); }
.coordonnees dd { margin: 0; font-size: 13px; word-break: break-word; }
.coordonnees dd a { color: #2563EB; text-decoration: none; }
.coordonnees dd a:hover { text-decoration: underline; }

/* ================= Blocs ================= */

.bloc {
  background: var(--blanc);
  border: 1px solid var(--bordure);
  border-radius: 10px;
  padding: 18px 20px;
  margin-bottom: 18px;
}

.bloc-entete {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 14px;
}

.bloc-entete h2 { margin: 0; font-size: 15px; }

/* ================= Cartes de contact ================= */

.cartes {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(240px, 1fr));
  gap: 12px;
}

.carte-contact {
  display: block;
  border: 1px solid var(--bordure);
  border-radius: 8px;
  padding: 14px;
  text-decoration: none;
  color: var(--encre);
  background: #FCFCFC;
}

.carte-contact:hover {
  border-color: var(--orange);
  background: var(--blanc);
}

.carte-nom { font-weight: 600; margin-bottom: 3px; }
.carte-ligne { font-size: 12px; color: #4B5563; margin-top: 4px; word-break: break-all; }

.carte-pied {
  margin-top: 10px;
  padding-top: 8px;
  border-top: 1px solid var(--bordure);
  font-size: 11px;
  color: var(--gris);
}

/* ================= Chronologie des echanges ================= */

.chronologie { list-style: none; margin: 16px 0 0; padding: 0; }

.evenement {
  border-left: 3px solid var(--bordure);
  padding: 0 0 16px 16px;
  margin-left: 6px;
  position: relative;
}

.evenement::before {
  content: "";
  position: absolute;
  left: -6px;
  top: 4px;
  width: 9px;
  height: 9px;
  border-radius: 50%;
  background: var(--bordure);
}

.evenement-sortant { border-left-color: #BFDBFE; }
.evenement-sortant::before { background: #2563EB; }

.evenement-entrant { border-left-color: #BBF7D0; }
.evenement-entrant::before { background: var(--vert); }

.evenement-entete {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
  margin-bottom: 4px;
}

.evenement-date { font-size: 12px; font-weight: 600; }
.evenement-objet { font-weight: 600; margin-bottom: 3px; }
.evenement-resume { font-size: 13px; color: #374151; margin-bottom: 4px; }

.etiquette-sens { background: #EEF2FF; color: #4338CA; }

.evenement-suppression { margin-left: auto; }

.bouton-lien {
  background: none;
  border: none;
  color: var(--gris);
  font-size: 11px;
  cursor: pointer;
  text-decoration: underline;
  padding: 0;
  font-family: inherit;
}

.bouton-lien:hover { color: var(--rouge); }

/* ================= Formulaire d'echange ================= */

.ajout-echange { margin-bottom: 8px; }
.ajout-echange summary { display: inline-block; list-style: none; }
.ajout-echange summary::-webkit-details-marker { display: none; }

.formulaire-echange {
  margin-top: 14px;
  padding: 16px;
  background: #FAFAFA;
  border: 1px solid var(--bordure);
  border-radius: 8px;
}

.formulaire-echange .champ { margin-bottom: 12px; }
.formulaire-echange label { font-size: 12px; font-weight: 600; margin-bottom: 4px; display: block; color: #374151; }
.formulaire-echange input, .formulaire-echange select, .formulaire-echange textarea { width: 100%; }

.ligne-champs {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
  gap: 12px;
}

/* ================= Divers ================= */

.form-inline { display: inline; margin: 0; }
.centre { text-align: center; }
.lien-fort { color: var(--encre); font-weight: 600; text-decoration: none; }
.lien-fort:hover { color: var(--orange); text-decoration: underline; }
.cellule-etape { font-size: 13px; max-width: 240px; }

@media (max-width: 720px) {
  .bandeau { flex-direction: column; }
  .coordonnees { grid-template-columns: 1fr; }
  .coordonnees dt { margin-top: 8px; }
}

/* ================= Bloc « a envoyer » ================= */

.a-faire {
  background: #FFF9F0;
  border: 1px solid #F5C77E;
  border-left: 4px solid var(--orange);
  border-radius: 10px;
  padding: 18px 20px;
  margin-bottom: 18px;
}

.a-faire-entete {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 12px;
  flex-wrap: wrap;
  margin-bottom: 12px;
}

.a-faire-entete h2 {
  margin: 0;
  font-size: 13px;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  color: #92400E;
}

.a-faire-liens { display: flex; gap: 8px; flex-wrap: wrap; }

.a-faire-objet {
  display: flex;
  align-items: baseline;
  gap: 8px;
  margin-bottom: 10px;
  font-size: 13px;
  flex-wrap: wrap;
}

.a-faire-libelle {
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 0.4px;
  color: var(--gris);
}

.a-faire-message {
  background: var(--blanc);
  border: 1px solid var(--bordure);
  border-radius: 6px;
  padding: 14px 16px;
  margin: 0 0 12px;
  font-family: inherit;
  font-size: 13px;
  line-height: 1.6;
  white-space: pre-wrap;
  word-wrap: break-word;
  max-height: 340px;
  overflow-y: auto;
}

.a-faire-valider {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
}

.bouton-valider {
  background: var(--vert);
  border-color: var(--vert);
  color: var(--blanc);
  font-weight: 600;
}

.bouton-valider:hover { background: #166534; }

.copie { color: var(--vert) !important; border-color: var(--vert) !important; }

/* Pastille « message en attente » dans la liste des clients */

.pastille-attente {
  display: inline-block;
  padding: 2px 8px;
  background: #FEF3C7;
  color: #92400E;
  border-radius: 20px;
  font-size: 11px;
  font-weight: 600;
  white-space: nowrap;
}

.separateur {
  border-top: 1px solid var(--bordure);
  padding-top: 18px;
  margin-top: 4px;
}

.titre-section { margin: 0 0 4px; font-size: 14px; }

.carte-attente { border-color: var(--orange); background: #FFFDF8; }